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FAAN appoints new regional managers for airports
level of accountability, the Federal Airports Authority of Nigeria has appointed four regional managers to oversee their affairs.
The Managing Director of the Authority, Mr. Richard Aisuebeogun, also on Sunday after a management meeting with all airport and terminal managers in
Aisuebeogun explained that the new regional managers, who also head the four international airports in
All the managers are expected to begin operations in their new capacities with effect from
Aisuebeogun enjoined the regional, airport and terminal managers to project FAAN more as a service-oriented agency, with its services surpassing the expectation of passengers, airline operators and other stakeholders in the industry. He added, "In the running of the airports, a holistic approach needs to be taken. Quality service delivery is one of the focal points of this administration. FAAN is a service provider. The customer is our reason for existence and we should take care of them. We must retain our customers by creating incentives for them. This is by encouraging them to continually use our airports. If we get customer service delivery right, all other things will fall into place. Airport managers should be proactive by exploring ways of developing routes in the interest of the operators and passengers without compromising safety."
He advised the managers to see the airports as business units with the exploration of the aeronautical and non-aeronautical avenues for the generation of revenue for the agency.
He said all allocations to the airports must be judiciously utilised with accounts rendered to the management by the managers before further allocations would be made to them for the maintenance of the airports.
He noted that on-the-spot assessment of each of the airports would always be conducted by the management to keep the managers on their toes.
Akin Olukunle,
General Manager, Public Affairs.

